Effective Date: July 25, 2023
- Introduction
Welcome to the DJ’s Biltong website (hereinafter referred to as “the Website”). These Terms and Conditions govern your access to and use of the Website, including any purchases made through the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please refrain from using the Website.
- Products and Services
a. DJ’s Biltong offers biltong and related products for sale to biltong enthusiasts through the Website.
b. Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions or other content on the Website are complete, reliable, current, or error-free.
c. Pricing and Payment: The prices for our products are listed in South African Rand (ZAR) and are subject to change without notice. Payments are processed through secure third-party payment processors. By making a purchase, you agree to provide accurate payment information and authorize us to charge the total order amount to the payment method you provide.
- Account Registration
a. To place orders through the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted through your account.
b. You must be at least 18 years old or have legal capacity to enter into contracts in your jurisdiction to create an account and make purchases.
c. We reserve the right to suspend or terminate your account at our discretion if we suspect any unauthorized or fraudulent activities.
- Order Acceptance and Cancellation
a. Order Acceptance: After placing an order, you will receive an email confirming your order details. This email is not an acceptance of your order, but rather a confirmation that we have received it. We reserve the right to accept or decline your order in our sole discretion.
b. Order Cancellation: You may request to cancel your order within 24 hours of placing it, provided it has not been processed or shipped. To cancel an order, please contact our customer support at the email address provided in Section 8.
- Shipping and Delivery
a. We aim to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control.
b. Delivery Methods: We use reputable third-party shipping providers for order delivery. Once your order is shipped, you will receive a shipping confirmation email with tracking details.
c. Risk of Loss: The risk of loss and title for products purchased from our Website pass to you upon delivery to the shipping carrier.
d. Customs and Duties: You are responsible for any applicable customs duties, taxes, or fees associated with the importation of our products into your country.
- Returns and Refunds
a. We strive to provide high-quality products and a satisfactory shopping experience. If you are not satisfied with your purchase, please refer to our Refund Policy [include a link to your Refund Policy] for details on returns and refunds.
- Intellectual Property
a. The content on the Website, including text, images, logos, and other materials, is protected by copyright, trademark, and other intellectual property laws.
b. You may not reproduce, distribute, modify, or create derivative works of any content on the Website without our prior written consent.
- Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions or our Website, please contact us at:
DJ’s Biltong Address: Shop 7a, 100 Soutpansberg Ave, Van Ribeeck Park, Kempton Park Email: info@djsbiltong.co.za
- Updates to the Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” at the top of this policy will be revised accordingly.
Please review these Terms and Conditions periodically to stay informed about the rules governing your use of our Website. Your continued use of the Website constitutes your acceptance of any updates to these Terms and Conditions.
These Terms and Conditions were last updated on July 25, 2023.